This is difficult, every individual is so so different trying to understand ones head is next to impossible(I usually don’t use the word “impossible”, it doesn’t exists in my dictionary)
Understanding your family or friend is easy to some extent, but most difficult is to understand what a client or customer wants.
For understand any relation, I feel empathy is most important. Feel yourself in others shoes……When u look into the mirror your suppose to see the other person not yourself… that’s what is empathy as per me.
One can remember mistakes for years together, but is a mistake a crime, why shouldn’t the other person get another chance and what about all the good done by him/her in the past.
This is the mystery of human mind; this is how and why I understand relations better.
1) Consider the best this done by the person in the back of your head
2) Give a chance to others, they deserve it.
3) Is it worth fighting for??
4) What is the return one would get?
So this is something I feel. Your choice take it or leave it…
On contrary to what you said, I thing understanding family and friends can get to be more complicated. However, I do agree with your point on empathizing with the person you're doing business with.
ReplyDeleteIn fact, any relation needs to be given time and understanding to help take it forward.